Brief Introductions:
Since 2000, Shanti Groups Pvt. Ltd., also referred to as TechGod, has led the way in providing high-quality computer IT education and IT services.The company continues to provide extremely high levels of customer satisfaction and service. We have established a strong foundation of technically proficient, high-quality solution providers. Only our service accomplishments have given us a strong market position in the new millennium, a time of fierce competition, and we place a high premium on service in order to maintain these accomplishments indefinitely.
Our Aims
To be a leading integrated IT service provider by creating value for people through delightful and innovative high-quality service.
Rewards & Recognitions
We are one of the fastest-growing IT companies in the country, with two branch offices, one R&D center, and a large number of support engineers dispersed throughout three locations in the north Indian region. We are the “Most Preferred IT services company” according to a customer survey, which makes us a reliable partner in offering reasonably priced services and solutions. Our unrivaled infrastructure gives us the capacity and capability to serve our clients exceptionally well, and our extensive industry knowledge allows the clients to address issues unique to their business. TechGod, another name for Shanti Groups Pvt. Ltd., is a system integration company that provides a full range of IT services, solutions, and goods.
Vision & Mission
OUR MISSION: Our goal is to offer all of our clients the most cost-effective and efficient systems and solutions for both personal and business use. We offer free consultations and ideas about your past values, present needs, and future requirements. “Computers for everyone, everything, and everywhere” are available to us.
Among the services we offer are
- Hardware upkeep,
- Software upkeep, network maintenance, and facility/infrastructure management
- We are able to provide service support at multiple locations.
“We are your one-stop contact for all of your IT requirements.”
OUR PART: We guide you in choosing the innovative solution that best meets your needs. We locate the requirements’ bottlenecks and offer you a system that fixes them. You can move forward by integrating and implementing computer systems in a productive way. Let’s all grow together is the work-idea. “I.T. help you in growth, we help you in I.T.”
Centralized Customer Helpdesk Centre
+91 7004894068
For Support email: – support@tech-god.in
Company Website: http://www.tech-god.in
- High-end/support Assistance from “Product Specialists”
- Business-to-business and business-to-consumer models
Voice, email, and chat are examples of multi-channel delivery capabilities. - To ensure a flawless customer experience, call tracking capabilities are integrated with the helpdesk, Service Centers, Field Support, and parts warehouse.
- A committed support staff for every customer
OUR TEAM & HELPLINE
OUR TEAM & HELPLINE: The organization employs seasoned experts who are punctual and approach every issue methodically. We offer professional online assistance from individuals involved in customer satisfaction management. Thus, “Give us all your IT concerns” and relish the experience of high-quality computing.
In addition to more than thirty engineers and technical professionals, we have certified engineers from HP, IBM, HP Peripheral, Citrix, TVSe, DCNA, CISCO, and TRC. Its Field Engineering Division provides round-the-clock assistance.
OUR OTHER SERVICE SECTORS: The company provides a range of services to satisfy “everyone’s need in IT sector” in addition to the “computer rental service.” Specialization in these fields preserves service quality.
Our expertise in technical support encompasses a broad range of goods, services, and solutions:
- Relationships with major vendors such as Apple, TVSE, D-Link, Dell, LENOVO, CANON, HP, IBM, Cisco, APC, Acer, Dell Sonic Firewall, and others
Its Field Engineering Division provides round-the-clock assistance.
Hardware includes desktops, laptops, servers, and computer accessories.
Services for Facility Management LAN, WAN, VPN, firewall, and every other networking solutionSoftware includes the operating system, programs, utilities, and security.
Contracts for Annual Maintenance (AMCs)
Peripherals: Printers, scanners, UPSs, ODD-writers, fax machines, multimedia devices and kits, networking and telecom equipment,Internet services, and e-learning services for smart classrooms
Telecom, office automation, and surveillance services.
Our skilled call coordinators are available to you for effective communication and to attend to your needs at TechGod’s fully computerized call management center.
Help desk support entails comprehending the client’s issues, remotely controlling the workstation or server, identifying potential trouble spots, and identifying and fixing issues.
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